Discover product support for your Companion® 5 multimedia speaker system. Learn how to operate your product through helpful tips, technical support information.
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- With the current Standard Microsoft Driver for USB-Audio Devices I'm getting distortions. I've already tried SP1 (Eval). I'm using a BOSE Companion 5 sound system, but several users complain the same problem with other brands of sound devices, as you may read in popular Vista-Boards.
The way in which you connect your speakers to a computer depends on the type of computer you are using and on your operating system.
IMPORTANT: Do not unplug any cables during this setup procedure.
- After plugging in the USB cable, wait for a series of 'Found New Hardware' messages to appear on your computer screen (this takes about 30 seconds)
Note: If you do not see these messages, the capability to display them may be disabled on the computer. Wait two minutes before proceeding to the next step. - In the Windows® XP Control Panel, open 'Sounds and Audio Devices Properties'
- Under the 'Volume' tab, verify that 'Bose USB Audio' is the connected USB device
- Under 'Speaker settings', click the 'Advanced' button to open 'Advanced Audio Properties'
- In the 'Speaker setup' drop-down list, select '5.1 surround sound speakers'
- Click 'Apply' and then 'OK'. Your Companion® 5 multimedia speaker system is now ready to use
Note: If you remove the USB connection to your Companion® 5 system and plug it in again later, perform this procedure again to check the settings.
IMPORTANT: Do not unplug any cables during this setup procedure.
- Plug in the USB cable. Wait for the device driver installation message to appear on your computer screen
Note: If you do not see these messages, the capability to display them may be disabled on the computer. Wait two minutes before proceeding to the next step. - Click on the message to display the installation status. Wait for the installation to finish
- Open the control panel and click 'Hardware and Sound'
- Click 'Sound' in the 'Hardware and Sound' control panel
- Verify that the Playback default setting (indicated by a green tick) is 'Bose USB Audio'. If not, select 'Bose USB Audio' and click 'Set Default'
Your Companion® 5 multimedia speaker system is now ready to use.
Bose Companion 5 Multimedia Speaker System Drivers For Mac Os
IMPORTANT: Do not unplug any cables during this setup procedure.
Bose Companion 5 Multimedia Speaker System Drivers For Macbook Pro
- In the 'System Preferences', open the 'Sound' control panel
- Choose 'Bose USB Audio' for sound output and close the control panel
- In the Applications folder on your hard drive, open the Utilities folder
- Open the 'Audio MIDI Setup' control panel
- Select 'Bose USB Audio' for 'Properties For', 'Default Output' and 'System Output'
Your Companion® 5 multimedia speaker system is now ready to use.